Shipping Guidelines

  • We currently offer Local Pickup and National Express delivery.

    Local Pickup

    Our local pickup is from our commercial kitchen in Fitzroy, and orders are available for collection Saturday 10AM - 12PM.

    National Express Delivery

    We offer national express delivery for orders across Australia. As your cookies are best eaten fresh, express shipping ensures their quality!

  • Brisbane, Melbourne, Sydney, Canberra, Perth, Adelaide, Darwin, Hobart 2-3 business days.

    All other cities and regional 4-5 business days.

    *We ship orders Wednesdays, but your cookies are always baked fresh. If you place an order after 8:00pm Tuesday, it will be shipped the following Wednesday.

    **Shipping times are provided as an estimate only and may vary according to weather and road conditions. 

  • We currently ship to all residential and commercial postal address in Australia. We do not ship to PO Boxes or Parcel Lockers.

  • If you’re not home when your order arrives, our couriers will do their best to leave it in a safe spot. If they can’t find one, it’ll be taken to a nearby collection point for you to pick up. We pack everything in sealed mailer bags to keep it safe, but we can’t take responsibility for packages that are left unattended.

    Make sure your shipping address is complete and correct at checkout — we can’t be held responsible if your parcel can’t be delivered or gets returned due to a wrong address.

    We recommend choosing a delivery address where someone will be around during the day.